1026 Union Road
West Seneca, NY
Phone
Fax
716.712.0851
716.712.0853

Patients

If you have an upcoming first visit with us, we will ask you to complete a health questionnaire reviewing your past medical history so plan to arrive early with your current medical records, an up-to-date list of your medications, and information on any medical specialists that you see. Please tell the receptionist your preferred pharmacy so that any prescribed medication can be electronically transmitted to your pharmacist. Be sure to bring your insurance and pharmacy cards to each visit. We require photo ID and also to have telephone and address contact information on file for each patient.

Making an appointment.

  • Southgate Medical Group is unable to accommodate walk-in visits or provide life threatening emergency care in the office. If you need a same-day appointment, please call the office before 10 AM.
  • We require advanced notice if you must reschedule or cancel an appointment. Patients who miss two appointments in a single year may be dismissed from the practice.
  • Our staff will call you 48 hours in advance to confirm scheduled appointments. This confirmation call does not require a return call unless you wish to make a change.
  • Your chronic disease management or preventive care routine appointments should be scheduled with your primary care physician. We also have highly qualified physician assistants and nurse practitioners to assist you with many medical issues.
  • Please arrive promptly for your scheduled appointment. We may ask that you reschedule if you are more than 15 minutes late.
  • Our physicians maintain varying office hours and not all of them are available for evening appointments.

Patient Forms

It may be necessary for some new or current patients to complete the following forms. Simply click on the active link to download the form.
HEALTH QUESTIONNAIRE
MEDICAL RECORDS RELEASE (To SMG from another Office)
MEDICAL RECORDS RELEASE (From SMG to another Office)
Your Annual Physical With your Doctor (PDF)

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APPOINTMENT HOURS